Refund policy

Each of my items is a handmade, one of a kind, work of art. As such, returns are decided on a case by case basis. I want your item to bring you joy and I will do what I can to achieve a resolution.

Please note: Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.

Any comments or concerns about items may be sent to laura@swingkittenhandmade.com. There is no guarantee of a resolution, but again, I will do my best.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.